Help & Support

A+ Membership

  1. What is A+ Membership?
  2. What are the features of A+ Membership?
  3. How much does A+ Membership cost?
  4. How do I pay for my A+ Membership?
  5. Do I have to be a PayPal Member?
  6. Can my PayPal email be different than my Aminus3 email?
  7. Is my credit card stored on Aminus3?
  8. Is the payment transaction secure?
  9. So where do I sign up?
  10. How can I tell if I have an active A+ Membership?
  11. Help, I've paid but my account is not upgraded... what do I do?
  12. What happens if my A+ Membership subscription expires?
  13. What if my country is not supported by PayPal?
  14. Is it possible to have a refund?

» View list of all help & support questions

What is A+ Membership?

Since 2004, Aminus3 has provided a space for photographers to connect around the world through their images. We offer a quality layout to showcase your photography and a great community of photographers to share with.

The Aminus3 basic membership provides an opportunity for trying out the service and sharing your daily images with the photography community.

To get the most out of Aminus3 and to support this great platform, we encourage you to subscribe to the Premium A+ Membership which includes an updated big image layout, enhanced copy protection, Google Analytics, and other additional features described on the A+ Membership Page.

What are the features of A+ Membership?

Please see the A+ Membership Page for more information.

How much does A+ Membership cost?

We have created three subscription tiers, 1 month, 3 months and 1 year of membership:

1 month - $5.95 (USD)
3 months - $15.00 (USD)
1 year - $45.00 (USD)

(All costs are listed in US Dollars.)

How do I pay for my A+ Membership?

We have integrated a PayPal payment system on your A+ Membership page. If you are a PayPal member, you can pay using PayPal funds or by withdrawing from your bank account, the same as any other PayPal transaction. If you are not a PayPal member you can pay directly using any standard credit card (you are not required to create a PayPal account).

You can also use Bitcoin to pay for an A+ membership or if in the United States, Dwolla. Note that these payment methods are not fully integrated and there it may take up to 24-48 hours to full process the payment and enable the A+ features.

Do I have to be a PayPal Member?

As of 2015, it appears that PayPal is making it more difficult to pay without having an account. There is an option "Pay as a Guest" that can be used in some countries but in some cases it may be necessary to signup with PayPal first.

Due to these changes, we are looking at other payment options.

Can my PayPal email be different than my Aminus3 email?

Yes, there is no problem using a different email address when paying through PayPal. In fact, none of your personal details need to match - Aminus3 communicates with PayPal using a transaction identifier that is not dependent on your Aminus3 account details.

Is my credit card stored on Aminus3?

We do not handle any payment processing on Aminus3.com. All payment processing (i.e. entering your credit card details) is handled solely by PayPal. At no time does the PayPal.com website communicate your credit card details with Aminus3.

Is the payment transaction secure?

Yes, PayPal uses HTTPS (an HTTP interaction over an encrypted SSL connection) that encrypts all information sent to PayPal. Read more about your security on PayPal's security center page.

So where do I sign up?

On the A+ Membership page.

How can I tell if I have an active A+ Membership?

Your A+ Membership page shows your current A+ Membership status and your expiration date.

Help, I've paid but my account is not upgraded... what do I do?

First thing to try is to recycle your account. The easiest way to do this is to to change the template, base font, or title font of your site on your account settings page, save, then check your A+ Membership page to see if it's been updated.

If this does not correct the problem, contact us as soon as possible. Aminus3 records the PayPal transaction through a number of methods to ensure that your transaction is processed successfully. However, if all else fails, we have the ability to view all PayPal transactions directly through PayPal and we'll get things sorted out as quick as possible.

What happens if my A+ Membership subscription expires?

If you do not renew your membership, at the end of your subscription period your account will return to its original status (basic Aminus3 account) and you will no longer have access to A+ Membership features. If you are using Google Analytics, you will be able to retain all of your collected data, however, no new data will be collected.

If you were using the big image layout, your larger images will remain on the server but will not display until you renew your A+ membership.

You may extend your subscription at anytime before or after your subscription expires. Adding time to your current subscription is always accumulative so you do not have to wait until the last day before renewing your subscription.

Aminus3 does not offer automatic re-billing. Members are responsible for paying before their subscription ends to avoid losing their A+ Membership status. A reminder will display on your A+ Membership page starting 10 days before the subscription expires.

What if my country is not supported by PayPal?

Unfortunately, at this time we cannot offer support for people living in a country outside of PayPal's supported country list. If you're very keen to have an A+ Membership account, please contact us and we'll discuss the possibilities.

Is it possible to have a refund?

Aminus3 does not offer refunds once you have purchased an A+ Membership subscription.

Contact

Need further assistance? Contact technical support and we'll do our best to answer any questions you may have.